HO Sports Company, LLC

Snoqualmie Ridge

We are the premier water sports industry by designing, manufacturing, distributing and servicing innovative and reliable products which are the brand of choice from the novice to the most proficient water sports enthusiast. 

Customer Service, Dealer Support Representative


$16-$18.00 per hour

Full-Time


We are currently looking for a dynamic Customer Care, Dealer Support Rep, to help take our Customer Service department to new heights. This position will work closely with our sales, service, production, shipping & administrative departments, to ensure the highest levels of satisfaction to our customers are achieved. In addition, this position will be the point of contact for all customers/dealers with questions and concerns. Your responsibilities will include sale generation, managing inbound calls in a high volume call environment which focuses on superior customer service, providing prompt problem resolution with customer accounts, email/fax order management, and data input into the current system.

Responsibilities include, but are not limited to:
• Take incoming calls and provide sales support to customers/dealers
• Outgoing calls to customers/dealers - Inside Sales
• Sales Order entry, order tracking, order returns, and general administration & reporting
• Provide excellent follow up with customers/dealers through either phone, email, and/or fax in a timely manner
• Ability to problem solve
• Provide clear explanations & instructions in a manner that is understandable

Requirements:
• High School Diploma, or equivalent
• 1-2 years of Customer Service Experience
• Outdoor Retail Sales experience preferred
• Upbeat, positive attitude, team player
• Ability to provide EXCEPTIONAL customer service
• Ability to work well in a team environment
• Strong attention to detail & accuracy
• Strong multi-tasking skills
• Working knowledge of MS Office products
• Schedule Flexibility is preferred
• Typing at least 50 WPM
• Self-motivated/Independent worker
• Punctual/Ethical

Our Team Members Enjoy:
• Fun & Energetic, NON-NICOTINE Environment
• Competitive Pay $16 - $18/hour, DOE
• MED/DENT/VIS
• Paid VAC & Holidays
• Employee discounts on all merchandise
• 401(k) + Employer match

12 minutes East of Issaquah, easy access to/from I-90 and Hwy 18.

To be considered for this position you must be local, in Washington State and a non-user of Tobacco/Nicotine products.

HO Sports Company, LLC, an equal opportunity employer is located in Snoqualmie, WA


Benefits Include:

Medical/Dental

401k Program

Paid Vacations

Flexible Scheduling

Generous Discounts on All Products


Job Posted 3/24/2022

Hiring Manager

Janet Duvall

Email: janetc@hosports.com

Phone: 425-831-1012

More about us

How to Apply

Send a resume and cover letter of interest stating what makes you the ideal candidate for this position to janetc@hosports.com.