Family Resource Coordinator

$47,450 - $65,728 Annually

Full-time 40 hours per week with benefits
$47,450 - $65,728/year Depending on Experience
*Bilingual bonus pay may be available*
Medical (Company-paid 80% + HSA Contribution)
Dental/Vision
Company-paid Life/AD&D/LTD, EAP, Wellness
401(k) & 401(k) Matching
Vacation/Sick Leave
11 Paid Holidays
Spring break and Bonus week of paid time off

About Encompass: https://www.youtube.com/channel/UCnN58Utiy68xxvCDUZCrDPQ

*You must live in the Puget Sound Region to be considered for this position.*

Location: The Encompass Child Development Center in Snoqualmie, WA is a bright and modern, child-centered facility surrounded by natural beauty, creating an inspiring and nurturing environment for both employees and clients.

Our Early Support for Infants and Toddlers (ESIT) Team is hiring a fulltime Family Resource Coordinator! You will be joining a team that is focused on holistic, wrap-around care to meet the critical individual needs of the developing child and support for the family. You will be guiding a team of providers offering multidisciplinary care in a community that connects with, encourages, and builds relationships with one another.

SCOPE: As a member of the Birth to Three, Early Support for Infants and Toddlers team, the Family Resources Coordinator (FRC) will provide coordination of services to families of children with developmental delays, act as a source for community resources and maintain necessary paperwork and timelines and record keeping, supporting the family and therapist. The FRC will advocate for the child and family needs, and serve as the primary contact to families, facilitating relationship to the family and therapists in guiding the Individual Family Support Plan (IFSP) and ensuring all services are provided in regulation to Part C services.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Program Planning/Record Keeping
Take the lead for each assigned child and family ensuring appropriate program implementation
Maintain the state data management system and agency medical record system to access funding
Participate in community meetings related to networking for program visibility information on community resources and promotion of Early Intervention services
Interact with other Encompass programs and staff to support family knowledge and participation in other organization programs
Document all parent contacts, complete any necessary reports and records to maintain accurate files for program evaluation and monitoring for their caseload
Facilitate the Individualized Family Service Plan (IFSP) for each family that will providing support to child/family and therapist.
Work collaboratively with the therapists and family to ensure that services are provided in natural environments, including inclusive playgroups, the household and community settings
Ensure compliance of Encompass, IDEA Part C, and school district policies, procedures, and timelines
Other duties as assigned

Coordinating Services
Work with the ESIT team as an active participant to coordinate services and offer teaming support to staff
Work alongside Family Resource Coordinators as a team to ensure responsiveness to families and ESIT compliance
Advocate for families to assure coordination between Encompass services and other community or organization services
Maintain knowledge of available community resources and make necessary referrals to meet families’ needs
Coordinate with medical and health providers as needed

Direct Service
Serve as first contact for incoming families to the program - complete intake process for the scheduled initial evaluation
Schedule interpreting services as requested
Review program information parent rights with the family, providing them with written information
Refer to evaluation team for evaluations and assessments
Facilitate the development, review and evaluation of the Individualized Family Service Plan (IFSP). Track service delivery
Facilitate transition plan to Part B or private services prior to child’s third birthday to ensure family is connected to relevant services or resources when Early Intervention services end
Offer support to families through home visits and required monthly contact
Demonstrate a desire to identify, gain knowledge in and awareness of individual experiences and societal oppressions that impact ESIT families and children in underserved populations centered around race, ethnicity, sexual orientation, belief systems, physical/mental/neurodevelopment differences, marital status, and gender

QUALIFICATIONS
Bachelor’s degree in Early Childhood, Human Services or related field; or at least two years of experience working or volunteering in the field of human services or early intervention, preferably with home visitation; or at least two years of equivalent life experience with early intervention as a parent/caregiver. A combination of experience and education will be considered.
Able to work in a collaborative, fast paced work environment
Successful experience working with parents and children with special needs
Understanding of child development and background in developmental disabilities
Excellent written and verbal communication skills
Skilled in group facilitation
Experience in home visiting
Basic computer skills
Excellent time management and organizational skills
Ability to work well as a member of a team

CERTIFICATION AND LICENSES
FRC year 1 basic training (within 90 days of hire)
FRC year 2 training
Ongoing FRC training 12 hours per year
Child/Infant CPR; First Aid; Blood Borne Pathogens
Valid Washington state driver’s license
Automobile insurance

PHYSICAL DEMANDS
Office/desk work
Typing
Ability to drive

Reasonable accommodation may be made to enable a person with a disability to perform the essential functions of the job.

Encompass is a private non‐profit serving the Snoqualmie Valley and Issaquah communities for over 50 years. Our mission is to partner with families to build healthy foundations for children. We believe what happens early in life matters. We offer high quality, leading edge early childhood educational and therapeutic services to all children in our communities.

Encompass is an Equal Opportunity Employer. Qualified applicants receive consideration for employment without discrimination based on gender, marital status, race, color, religion, national origin, age, or the presence of a non-job-related medical condition or handicap.

The information in this job description has been designed to indicate the general nature and level of work performed by employees in this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications of employees in this job.

Job Posted 4/28/2025